20, Feb - 2019
Service design at the British government: no apps, no images

Service design at the British government: no apps, no images

Gov.uk - the government services platform within the United Kingdom - is a clean example of service design and user experience . It is striking, however, that in no situation is chosen to develop an app. Many governments take a different decision, including the Dutch. Ferry Den Dopper from TamTam recently described how the British government handles service design

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Half interactions Google Assistant are 'multi-medial'

Half interactions Google Assistant are 'multi-medial'

Google Assistant is rarely used alone, but often in combination with a touch screen. The speech application will also become more integrated with larger screens. That is what Scott Huffman expects, who is in charge of Google with the development of Assistant. Speech assistance on mobile phones is currently being rolled out internationally and recently reached the Netherlands

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