Unit4 invests in software solutions for healthcare 'We are responding to major developments in the Dutch market'

Utrecht, 14 February 2017 - Care in 2017, what does it look like? Olav van de Reijken, General Manager Healthcare Unit4, puts six important developments within the Dutch healthcare industry at a glance. These all have a major impact on future developments within Unit4 Cura. Ask for care First there is the demand for care

Utrecht, 14 February 2017 - Care in 2017, what does it look like? Olav van de Reijken, General Manager Healthcare Unit4, puts six important developments within the Dutch healthcare industry at a glance. These all have a major impact on future developments within Unit4 Cura.

Ask for care
First there is the demand for care. This is growing due to the double aging. Due to the improved health care, people become older than before and the baby boomers also need forms of care and support. With this double aging, care in the VVT ​​(nursing homes and home care) is becoming more complex. Reasons for this are that patients stay in hospital for a shorter period of time and people stay at home for longer. This also has consequences for the focus of care. Traditionally, the care institution was responsible for the entire care of a client, now the institution is more a part of the life of a client. As a result, organizations for elderly and disabled people will participate more in neighborhood-oriented or regional partnerships, focusing on both care and social support.

Budgets in healthcare
The budgets for care provision, however, do not grow proportionally with these changes and the growing demand. For example, government expenditure on health care has increased, but this also applies to the demand for healthcare. This means that healthcare organizations must realize the same care for lower costs per client. The commitment of volunteers and informal caregivers is indispensable to deliver client-oriented care within the budget. In order to provide the right care, formal and informal caregivers need each other more than ever. In addition, the middle management is often cleaned up and these tasks and responsibilities come to lie with the team itself. Smart applications (eHealth, home automation and home technology) ensure that care provision becomes more focused and efficient. With these smart applications, clients are increasingly able to take control over their own health.

Administrative burden reduction
At the same time, the government is looking for ways to ease the administrative burden in long-term care. This is unintentionally absent and even aggravated with the reforms in long-term care. While it is precisely the goal that there is less overhead, healthcare professionals spend less time on administration and can spend more time on the personal nature of healthcare delivery. The Ministry of Health, Welfare and Sport (VWS) therefore looks, for example, at blockchain applications; collection points of data managed in the cloud in which data subjects can store or retrieve data.

Personal health file
Another major movement within the healthcare sector was initiated by the government and clients. Nictiz, NPCF (Dutch Patients and Consumers Federation) and the Ministry of Health, Welfare and Sport form together a think tank with the aim that every citizen in the Netherlands in 2020 has a personal health record. With this, the citizen (client) is in charge of his data and care and the care provider becomes a participant in the client's network. This development changes the role of healthcare institutions, particularly for long-term care.

Care organization in control
In the field of finance, in addition to the declining budgets, there is also a very important factor. Care organizations have to deal with different financing streams. They must therefore ensure that they are in control. More and more healthcare organizations are in bad weather due to the disappearance of advances and the lower rates with which they have to provide the care. For this I already indicated that smart solutions such as eHealth, the use of volunteers and self-management within the teams increase the possibilities for care organizations. However, a good financial undercurrent is necessary to guarantee the liquidity of health care organizations. There is a need for prognoses to be able to weigh the costs against the revenues. In addition, a healthcare organization can distinguish itself by offering an extensive service catalog that is billed in a simple way. Care organizations want and need to become more transparent with regard to the current account of the client, so that they have insight into the current state of affairs at all times.

Solutions for the care and support of vulnerable people
With all these developments, it is clear that we need to provide better care for more people at a lower price. This requires that the client and his or her needs come first. Care organizations apply their services to this. And Unit4 renews its ICT. It is our mission to realize solutions for caring for and supporting vulnerable people. We do this by offering healthcare organizations solutions that help them in this, while at the same time making the provision of care and management better, safer and more cost-efficient.

In any case, we are determined to make an investment in the software solutions for the Dutch market. We are in business for people and realize software that makes it possible to put people - in this case the client and health care provider - in the first place.